Discover meaningful revenue opportunities via an improved customer experience.

UserReplay delivers revenue you have already earned but are not realizing. We discover the reasons why some visitors come to your site with an intent to purchase, but don’t convert due to a poor customer experience.


We discover these visitors segment by segment and help improve their experience, immediately leading to increased revenue. In the clear majority of cases there is no need to A/B test on the optimization, as the revenue uplift is calculated upfront. And best of all, closing revenue through customer experience improvements does not require incentives that erode margin. Our customers report up to 8% revenue increases from their existing visitors.

Explore the powerful features below to uncover compelling revenue opportunities through improved customer experience.

Machine Learning

Automated discovery of revenue opportunities via advanced machine learning.

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Customer Feedback Analytics

Leverage every customer journey and all customer feedback to improve revenue.

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Event Based Analytics

Powerful analytics to help understand events in a journey without having to tag them into your site.

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Form Analytics

Find opportunities to increase conversion by reducing form friction.

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Funnel Analytics

UserReplay’s optimization experts will help you deliver a pipeline of qualified revenue opportunities.

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Active Insight Service

Managed service for opportunity discovery and monetization.
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Discover Gold

We discovered over $5.7 million annual impact due to resolvable technical issues thanks to UserReplay.

Steve Ash

IT Director


UserReplay at a Glance

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The future of optimizing your digital customer experience is here. With UserReplay, it is easy to discover and monetize the revenue opportunities in your customer journey data.

Please fill in the form and a subject matter expert will be in touch with you right away. It could be the most valuable 3 minutes you spend this year.