Open Data Platform

Open data platform – our analytics suite or yours

UserReplay captures a rich set of data that tells the story of every customer experience in your digital channel. This is YOUR data – and we believe in democratizing it so you can use it to power your digital optimization efforts.

Our open platform allows you to ask unlimited questions of this data – either within UserReplay or via third party analytics solutions. You can also integrate digital experience data from UserReplay with the other customer insight systems in your organization.

USE OUR OPEN DATA PLATFORM TO:

  • Integrate digital experience scores into your CRM systems to create more informed interactions with customers.
  • Proactively reach out to customers who have abandoned transactions due to identified struggles.
  • Optimize the mix of home page promotions to maximize conversion.

UserReplay at a Glance

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The future of optimizing your digital customer experience is here. With UserReplay, it is easy to discover and monetize the revenue opportunities in your customer journey data.

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