Realise the revenue – in your customer feedback goldmine
Just one in a thousand customers take the time to report problems they encounter. When a customer does report an issue, they rarely describe it in a way that can easily be replicated. These incidents present valuable leads for new revenue, whether they come via a call center, social media post, voice of customer solution, chat or email. Every customer incident and report represents a revenue opportunity – UserReplay helps you realise this revenue.