Identify and Prevent Fraud
Wherever there is commerce there is fraud. Internet fraud is an expensive problem for many eCommerce vendors, especially those who allow credit accounts
Fraudulent transactions often have suspicious characteristics. These can relate to repeated logins, suspicious quantities, unusual addresses, and frequency of ordering.
UserReplay can identify suspicious transactions in real time, meaning these orders can be subjected to additional due diligence. Where fraudulent activity is identified the user journey can be exported in PDF format to support prosecution. Such evidence from UserReplay has been used in the successful prosecution of eCommerce criminals.